Returns
We accept returns within 30 days of delivery for eligible items that are unused, in their original condition, and in their original packaging.
Non-Returnable Items
The following items cannot be returned:
- Personalized or customized products
- Perishable goods
- Intimate or hygiene products
- Gift cards
- Downloadable digital products
Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item.
Exchanges
We replace items only if they are defective or damaged.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return or refund inquiries, please contact:
Email: support@zurifin.online